1. How long does delivery take within the U.S.?
After shipping, delivery within the U.S. typically takes 3-7 business days. Please allow an additional 1-2 business days for order processing.
2. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times vary based on the destination country. For more details, please refer to our Shipping Policy.
3. What shipping provider do you use?
Our primary shipping partner for the United States is FedEx. FedEx is a trusted logistics provider, ensuring reliable and timely deliveries for all orders.
4. Can I return my order?
Yes, we offer a 30-day return policy. For more details, please see our Refund and Returns Policy.
5. Are there any costs for returns?
No, returns are free. We cover all return shipping costs for your convenience.
6. What condition must items be in to qualify for a return?
Returned items must be in resellable condition, with no significant or irreversible damage. Excessively worn or damaged products may not be eligible for a refund.
7. How long does it take to receive a refund?
Once we receive and inspect your return, your refund will be processed within 1-2 business days to your original payment method.
8. What happens if my delivery is delayed?
In rare cases, deliveries may be delayed due to factors like weather or natural events. Please allow an additional 5-15 business days in such situations.
9. How can I contact customer service?
You can reach us at [[email protected]] or by phone at +1 516-123-4567. We’re here to help with any questions or concerns.
10. Where can I find your Terms and Privacy Policy?
Our Terms and Conditions and Privacy Policy are accessible at the bottom of our website.